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Joe Mariconda, P. Eng., Registered Patent Agent

GEM Patent Services
Suite 201, 187 Main Street South, Newmarket, ON L3Y 3Y9

(just a 40-minute drive north of Toronto, Ontario)

Evening and weekend appointments are available.

Mailing Address: 350 Davis Drive, PO BOX 95553 -- Newmarket Centre P.O., Newmarket, Ontario L3Y 8J8

TEL (289) 383-1427

FAX (646) 496-9101

www.gempatentservices.com


Inventors Assistance Center (IAC) at the USPTO (United States Patent and Trademark Office)

Toll-Free: 800-786-9199
Local: 571-272-1000
TTY: 800-877-8339
The Inventors Assistance Center (IAC) provides patent information and services to the public. The IAC is staffed by former Supervisory Patent Examiners and experienced Primary Examiners who answer general questions concerning patent examining policy and procedure.

What IAC can do for you:
    Answer general questions regarding patent examining policy.
    Direct your call to appropriate USPTO personnel, as necessary.
    Assist you with filling out forms.
    Provide you with general information concerning rules, procedures, and fees.
    Send you patenting information via mail or facsimile.
 
What IAC cannot do for you:
    Cannot answer questions concerning a particular patent application.
    Cannot give an opinion as to whether an invention is patentable.
    Cannot provide legal advice.

Upon dialing either of the above telephone numbers, you will first reach an automated information system. Often, the information sought can be obtained without speaking to a IAC representative. If you do not find the necessary information using the automated information system, your call will be forwarded to a USPTO Contact Center (UCC) operator who can provide literature on patent topics, send you forms, and answer basic questions if this is all that is needed. The UCC operator will transfer calls to the IAC as necessary. Currently, the IAC handles approximately 320 calls per day. So that we may assist all of our customers, we ask that you limit your calls to a reasonable length of time. A review of the materials available by mail or on the USPTO Web Site prior to your call will make your questions more meaningful and should provide the IAC staff with a better opportunity to properly answer your questions.

Hours of Operation 
Monday - Friday
8:30 AM - 5:00 PM (ET)
CIPO - Canadian Intellectual Property Office

Inventor Assistance: by telephone: 8:30 a.m. to 5:00 p.m. (EST) Monday to Friday (except Statutory Holidays)
Toll-free from anywhere in Canada and the U.S. to our Client Service Centre
1-866-997-1936

Request a Phone Appointment with a CIPO Information Officer
International calls only 819-934-0544

TTY (voice calls cannot be received on this line) 1-866-442-2476

Fax 819-953-CIPO (2476)

In person
Our Client Service Centre representatives can respond to general enquiries from Monday to Friday, from 8:30 a.m. to 5 p.m., in Gatineau, at the address below. Appointments must be made prior to your visit in order to meet with specific employees.

Canadian Intellectual Property Office
Place du Portage I
50 Victoria St., Room C-229
Gatineau, Quebec
K1A 0C9
Mail and Official Correspondence

Mail
Canadian Intellectual Property Office
Place du Portage I
50 Victoria St., Room C-114
Gatineau, Quebec
K1A 0C9 
GEM Patent Services is owned and operated by (is a division of) 8399328 Canada Inc.
www.gempatentservices.com